Missed the call?
Don’t lose the job.
While you’re on a job, CallCrate takes the message, writes it out, and texts the caller for the details you’d ask anyway: the address, what’s wrong, and when they’re free. You get one clear request, ready to call back.
Built for small businesses that can’t always pick up: trades, cleaners, salons, repair shops, and more.
Leaking dishwasher
- Caller
- Jamie Lewis
+1 202 555 0146 - Address
- 41 Elm St, Springfield
- Problem
- Bosch dishwasher leaks when it runs
- Best time
- After 4 pm
- Recording
- 24 seconds · Transcript ready
One call back, with everything you need. Nothing was promised to the caller.
Voicemail tells you someone called.
CallCrate tells you what they need.
“Hi, call me back” isn’t much to go on. So you play the message, scribble a number, call back, and ask the same questions you always ask. Meanwhile, the customer has called the next company on the list.
CallCrate gets those answers while you work, so your first call back is the useful one.
-
Forward the calls you can’t answer.
Keep your business number. We give you a CallCrate forwarding number and step-by-step instructions for your carrier.
-
Callers leave a message.
They hear your business name and leave a voicemail. No phone menus, no “press 1.” CallCrate records it and writes it out.
-
CallCrate texts back for the details.
It reads the voicemail, works out what’s missing, and asks one short question at a time. Nothing the caller already said gets asked twice.
-
You call back ready to quote.
You get an email. Open the request on your phone, see who called and what they need, call back, and mark it handled.
Every missed call becomes a request you can act on.
No more replaying voicemails in the truck. Everything about a call lives in one place, written out and ready when you are.
Every voicemail, written out
Read the message in seconds instead of playing it three times. The original recording stays with it, so you can always listen.
AI text follow-up
CallCrate texts the caller to fill in what the voicemail missed, like the address or how soon they need you. It says it’s automated and stops when they ask for you.
One request per job
Caller, problem, address, best time, recording, and transcript in one view. Fix any detail with a tap, and see what’s new, in progress, and handled.
Reply by text, or take over
Answer from your phone without giving out your cell. The moment you jump in, CallCrate stops asking questions.
Customer history
Every call, voicemail, and text from the same number lands in one thread, with your notes. Know who you’re calling before they pick up.
An email for every request
Know a request is waiting without checking an app. Mark spam and wrong numbers once to move them out of your way.
It asks the questions your business needs.
CallCrate works for all kinds of small businesses. Tell it what you need to know before you call back, plus the facts it can share, like your service area or hours. Change it anytime. Here are a few examples.
Plumbing
Burst pipe at 9 pm or a dripping tap next week, you’ll know which is which before you call.
CallCrate can ask
- What’s leaking or broken
- Whether water is still running
- Address and access
- Best time to reach them
Landscaping
Get the property and the scope before you drive out to quote.
CallCrate can ask
- Property address
- The job: mowing, cleanup, or a new design
- Rough yard size
- When they’d like an estimate
Cleaning
Know the home and the schedule before you price it.
CallCrate can ask
- Home size and rooms
- One-time or recurring
- Preferred day
- Pets, keys, or access notes
Heating & cooling
Tell a no-heat call from a seasonal tune-up before you pick up the phone.
CallCrate can ask
- Heating, cooling, or both
- What the system is doing
- Rough age of the system
- Address and best time to call
Electrical
Know if it’s a dead outlet or a panel upgrade before you call back.
CallCrate can ask
- What needs fixing or installing
- Home or business
- Whether the power is out
- Address and access
Auto repair
Get the vehicle and the symptoms before they ever pull in.
CallCrate can ask
- Year, make, and model
- What it’s doing or the warning light
- Whether it still drives
- When they could bring it in
And many more. Roofing, pest control, handyman work, salons, repair shops. If customers call you, tell CallCrate what to find out.
Explore all industries- Find out
- The address, what’s broken, and the best time to call
- Facts it can share
- We serve Springfield and Shelbyville
- Always
- Says it’s automated. Never quotes, books, or promises a time.
AI does the asking.
You make the call.
CallCrate collects details. It doesn’t run your business. It sticks to the facts you approve, and never quotes prices, books jobs, or makes promises in your name.
If a caller would rather talk to a person, CallCrate stops and hands it to you. If something needs your judgment, it flags it instead of guessing.
See the exampleWhat we’re building next.
None of this is available yet. CallCrate is growing with the businesses that use it, and your monthly price is locked in when you sign up.
-
Text alerts to your phone
Get a text the moment a new request is ready, not just an email.
-
Urgent-call flags and summaries
See which calls look urgent and get a one-line summary of every request.
-
Connect your other tools
Send requests to your job software or AI assistant, with limits you control on what it can send.
-
Ready-made setups by industry
Starting questions for plumbing, cleaning, salons, repair shops, and more.
Questions,
answered.
Straight answers about what CallCrate does, and what it doesn’t.
Is this an AI receptionist?
Not quite, and that’s on purpose. Callers leave a normal voicemail, with no robot answering the phone. Then CallCrate texts them to fill in the details. You still make every call back and every decision.
Will my customers know the texts are automated?
Yes. The first text says it’s an automated assistant for your business. Customers can skip a question, ask for a person, or text STOP anytime, and CallCrate stops right away.
What if the caller doesn’t text back?
You still get the voicemail, the transcript, and the recording. The request shows which details are missing, so you know what to ask when you call. CallCrate never fills gaps with guesses.
Can I keep my business number?
Yes. You keep your number and forward the calls you can’t answer to your CallCrate forwarding number. Follow your carrier’s instructions to turn on forwarding once your CallCrate number is ready. Pick a preferred area code and we’ll match it when one is available.
Will it book jobs or handle emergencies?
No. CallCrate collects details and you handle the rest. It doesn’t book work, quote prices, promise callback times, or watch for emergencies. Callers are told to call 911 in an emergency.
What does it cost?
One plan: $29 a month, no setup fee. It covers voicemail recordings, transcripts, text follow-up, and email alerts, with no overage charges. Your price is locked in when you sign up. See full pricing.
Make your next
missed call count.
$29 a month. Create your account, add your business details, and we’ll set up your CallCrate forwarding number. Cancel anytime.